Ticket Support

Opengea
4.8 Rating
127 reviews
1K+ downloads
Starter License
Choose platform
iPhone / iPad Android
License: Starter — Included in all plans
Ticket Support — Screenshots 1
Ticket Support — Screenshots 2
Ticket Support — Screenshots 3

About this app

Technical support system with tickets, SLA, automatic assignment and customer portal. Manage incidents, queries and requests from a centralized inbox.

Features

Centralized ticket inbox
Automatic rule-based assignment
SLA and response times
Customer self-service portal
Integrated knowledge base
Canned responses
Statistics and reports
Integration with Email and Chat

What's new

Version 2.1.0 • Last updated: Mar 2026

Performance and stability improvements. New color themes. Improved integration with the rest of Intrabase applications.

Data safety

Data safety
Data encrypted in transit and at rest
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